Merchandise eligible for return may be returned within 14 days after reception following this link :
Original shipping fees are non-refundable. We will accept returns for items that have not been worn, altered or washed, with tags still attached only. Upon receipt of returned goods, VaninaLLC keeps the right to refuse a refund if the merchandise does not meet the brand requirements. Refunds will be processed within 14 business days after reception in our warehouse. We will send a confirmation e-mail once your return has been processed. Though we process your return immediately, please allow 2 or 3 working days for it to appear on your bank statement.
We offer complimentary shipping fees on exchanges at https://vaninallc.com. We will accept exchanges for items that have not been worn, altered or washed, with tags still attached only. Upon reception of returned goods, VaninaLLC keeps the right to refuse an exchange if the merchandise does not meet the brand requirements. We will send a confirmation e-mail once your exchange has been processed.