Orders are processed, shipped and delivered Monday through Friday only. Orders are not processed, shipped or delivered on national holidays. All orders placed on Saturday, Sunday or on a national holiday will be processed the following business day. Order processing time includes item selection, handling, packaging and shipping. While most orders are ready for shipping within 24 hours of placing your order, some orders take additional time. Please allow 48 hours for processing. All orders placed after 11:00 AM (GMT+1) will begin processing the following business day. We reserve the right to hold orders for verification.

• Please note that Express delivery refers only to delivery time and not to the time needed to prepare your order. While most orders are ready for shipping within 24 hours of placing your order, some orders take additional time. Please allow 48 hours for processing.
• Shipping times are approximate.
• Business days are Monday to Friday, excluding weekends and holidays.
• Please keep in mind delivery dates may change due to inclement weather conditions or holidays.

We offer complimentary UPS shipment of orders of €300 or more that are shipped to the following countries: FRANCE, NETHERLANDS, BELGIUM, LUXEMBOURG, GERMANY, ITALY, SPAIN, PORTGUAL, IRELAND, UK, CZECH REPLUBLIC, AUSTRIA, POLAND, GREECE, SWEDEN, FINLAND, & DENMARK (total excludes taxes and shipping costs).
UPS Standard – $15
(FRANCE, NETHERLANDS, BELGIUM, LUXEMBOURG, GERMANY, ITALY, SPAIN, PORTGUAL, IRELAND, CZECH REPLUBLIC, AUSTRIA, POLAND, GREECE, SWEDEN, FINLAND, & DENMARK)
UPS Express -$35 (FRANCE, NETHERLANDS, BELGIUM, LUXEMBOURG, GERMANY, ITALY, SPAIN, PORTUGAL, IRELAND)
UPS Express – $45 (CZECH REPUBLIC, AUSTRIA, POLAND, GREECE, SWEDEN, FINLAND, & DENMARK)

Orders will not be shipped on the following holidays:
New Years Day / Jour de l’An
Easter Monday / Lundi de Pâques
Christmas day / Noël

Standard UPS Delivery: Your order is delivered within 72 hours after it has been processed for shipment, by UPS, at the address provided in your order from Monday to Friday.
Express UPS Delivery: Your order is delivered within 48 hours, by UPS at the address provided in your order from Monday to Friday.

Orders will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the restrictions contained on VaninaLLC. All purchases from vaninallc.com are made pursuant to the terms and conditions found on the website. Risk of loss and title for items purchased from the website pass to the buyer upon delivery of the items to the carrier. The buyer is responsible for filing any claims with carriers for damaged and/or lost items.

You will receive a refund for the merchandise, but shipping charges are non-refundable.